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[Goerli Testnet] Incident Update: EigenDA Blobs Not Retrieving

· 2 min read

Resolved [Feb 19, 2024 - 15:00 PT]

  • This incident has been resolved.

  • Additional Support: If you are still encountering issues relating to EigenDA blob retrieval, please share via the EigenLayer Discord #support-eigenda channel.

Monitoring [Feb 19, 2024 - 15:00 PT]

  • Actions: We identified the root cause of the issue as a race condition in the disperser that caused blobs to be encoded twice, resulting in the blob's dispersal metadata changing between one call to GetBlobStatus() and the next. We have successfully deployed a fix to testnet, and we are continuing to monitor the service. We don’t expect rollup operators to face any further issues relating to this, but testnet rollup operators may need to redeploy their Goerli chains with a new genesis in order to continue producing blocks.

Investigating [Feb 16, 2024 - 15:00 PT]

  • Incident Context: We became aware that the Goerli EigenDA network was reporting blobs as confirmed and then later failing to retrieve these blobs. The error messages on retrieval include the string "there is no metadata for batch".
  • Impact: Testnet rollup sequencers and nodes experience chain halts and are unable to recover without DA backup.
  • Actions: Our team has declared this as an operational incident internally, and is initiating a thorough investigation to understand the cause of this issue.

[Goerli Testnet] Incident Update: EigenDA Operator Opt-In Churner function impacted on Goerli testnet

· 2 min read

Resolved [Feb 16, 2024 - 18:15 PT]

  • This incident has been resolved.

  • Additional Support: If you are still encountering issues with opting-in into EigenDA, please share via the EigenLayer Discord #support-operators channel.

Monitoring [Feb 16, 2024 - 15:30 PT]

  • Actions: We identified the root cause that resulted in this incident with the Churner service. We have successfully deployed the fixes, and are continuing to monitor the service. We don’t expect operators to face any further issues related to opting-in of EigenDA, and can resume normal operations on Goerli testnet.

  • Additional Support: If you (EigenLayer operators) are still encountering issues with the EigenDA opt-in functionality, please raise your issue via the EigenLayer Discord #support-operators channel.

Investigating [Feb 15, 2024 - 15:00 PT]

  • Incident Context: We became aware of an issue on the Goerli testnet related to the EigenDA Churner that is not available. This incident is confined to the Goerli testnet.
  • Impact: EigenLayer operators are unable to opt-in to EigenDA on Goerli testnet. Request to the Churner service are failing with a 404 error response. Existing nodes are not impacted.
  • Actions: Our team declared this as an operational incident internally, and initiated a thorough investigation to understand the cause and impact of the issue.